An End-to-end solution
Our Beverage Programme service is a complete review of your whole beverage offering. Starting with an understanding of what you want to achieve from your Front of House service, we will work closely with you to develop a comprehensive and bespoke solution that considers all aspects of your drinks sales.
Current Consumer Trends
With one eye constantly on the latest drinks trends, we can help develop a solution that resonates with guests and allows you to maximise exposure through social media and current fashions.
Target Audience
By working closely with your team, we can understand what your guests want and ensure you have an offering that not only meets, but exceeds their expectations and keeps them coming back for more.
Menu Development
Your drinks menu is, arguably, one of the first things a new guest really has the chance to study. Making sure they are greeted with a well-curated selection of drinks will help grab their attention, and provide you with a platform to show off your creativity and product knowledge.
Margin Requirements
We understand that hospitality is a business at the end of the day. We will work with your F&B management team to provide accurate reporting of pour costs and related expenses to keep your beverage margins in line with any financial boundaries.
Cellar Management
By organising and structuring your cellars to optimise access of the most popular bottles, we can help improve the efficiency of stock-taking and reordering.
Having a clean and easy-to-navigate cellar storage solution is crucial in maintaining speed and accuracy during service. This improves staff confidence, team onboarding and minimises the risk of incorrectly selected stock.
Supplier Negotiations
We have worked with suppliers on both a large, and small, scale for many years and have connections in place to help source the right products to create an unforgettable beverage offering.
Whether that’s the latest natural wines, or rare vintages of Whisky we can negotiate prices and order quantities that fall in line with your required margins and forecasted stockholding.
Staff Training
With an extensive background in Wine & Spirits education, our team can provide dedicated training courses for any new cocktail menus and drinks lists to ensure that your team are able to confidently recommend and discuss any aspect of your drinks offering with your guests.
We also provide supplementary training courses tackling all the ancillary skills required to work in a Front of House position; Atmospherics, Guest Engagement, Bar Setup & POS Display, Cellar Management etc
Continuous Support
We believe that a beverage programme should be dynamic, able to react to changing trends or new products entering the market. We offer ongoing support to quickly and efficiently introduce seasonal or ‘event specific’ drinks menus, allowing you to keep things fresh for your returning guests without the need for extensive in-house R&D or additional stock investment.
As your team grows, we offer ‘refresher’ courses designed to support the onboarding process and develop the key functional skills required in a Front of House role.
A passion for crafting exceptional Guest experiences
This comprehensive service is ideal for new businesses just starting out, or established venues looking to refresh their existing drinks programme.